PRIVACY POLICY

 

Effective Date: January 6, 2024

 

1. INTRODUCTION AND DEFINITION

 

Welcome to our website. The entire website and everything on or associated with it are hereafter collectively referred to as 'the Site’.  The Site is created and owned by City Dermatology, LLC and compiled, operated, and maintained, more or less, directly or indirectly, by its owner, agents, affiliates, assigns, attorneys, contractors, subcontractors, designees, directors, employees, interns, licensors, members, managers, officers, partners, representatives, service providers, staff, subsidiaries, successors, suppliers, or other associates. They are hereafter collectively referred to as 'City Dermatology’, ‘we', 'us', or ‘our'. 

 

Each and every piece of material or stuff appeared, displayed, presented, or used on the Site, such as information, text, video, audio, photograph, picture, graphic, image, brand name, code, color, company name, design, description, diagram, display, document, drawing, figure, icon, illustration, layout, logo, menu, metadata, method, music, process, product name, quote, screen, script, software, service mark, service name, slogan, trademark, trade name, web design, web page, and work, as well as the whole website and its entire content, all materials of the Site, the overall look and feel, the structure, function, arrangement, and feature provided and included on the Site, and any other things or matters on the website and all of its protectable intellectual property, is the property of City Dermatology or us and hereafter collectively or individually referred to as 'the Content'.

 

By accessing or visiting the Site and the Content, interacting with us online, via phone, by email or mail, or in person, or purchasing anything from us, a person engages in our service and agrees to be bound by this privacy policy. When we talk about 'the Service’, it is hereafter individually and collectively referring to any products we carry on the Site, any kind of business activities or services available through the Site, or our additional online offerings, digital products, events, electronic communications, social media pages, and so forth when applicable. Currently, the Service is intended for international and global markets. 

 

The Site visitors are assumed or considered to be our customers, including but not limited to product buyers, service recipients, the Site accessors or surfers, the Site content contributors, information receivers, merchants and vendors of our products or services, as well as any other relevant persons, companies, or organizations. They are hereafter collectively or individually referred to as 'you' and 'your'. All your activities on the Site in any way or method, such as your accessing, browsing, or interacting with the Site, registering for an account on the Site, purchasing something from the Site, having financial transactions through the Site, receiving services and information, and so forth are hereafter collectively or individually referred to as the ‘use’, ‘using’, or ‘user’. The user may include our browsers, vendors, customers, merchants, contributors of content, and so forth.

 

Your privacy matters and is important to us. This web page outlines and describes our privacy policy. It functions as a framework for helping us to manage your information and applies to your use of the Service and the Content of the Site. The Content and the Service available on the Site to you are subject to this privacy policy, a part of the Terms and Conditions which applies to all users of the Site.  

 

To appropriately provide the Service to you, we may need to collect your information through the Site and our related third parties. The information we collect about you includes both your personally identifiable information and non-personally identifiable information. Any information with which you or another individual can be identified, described, contacted, located, related to, or associated with is collectively and individually referred to as personally identifiable information, personal information, or personal data. Non-personally identifiable information is the data that is not able to trace or identify an individual person if used on its own, for example, non-associated business phone numbers, gender, profession, and job titles are usually considered to be non-personally identifiable information. We are committed to making sure that your personally identifiable information is protected and not misused so that your privacy is well respected and maintained. For non-personal identifiable information, we may share or disclose it to related or unrelated third parties in all legally permissible ways. 

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We protect personally identifiable information with high carefulness and handle it with prudence. You can be assured that your personally identifiable information can only be used according to this privacy policy. The following addresses how we collect, process, use, share, disclose, and protect your information when you use the Site, the Service, or the Content, what purposes of using your information are, and what your choices and rights with respect to your information you have.

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2. APPLICABILITY AND AMENDMENTS

 

If you use the Site, the Service, and the Content, you confirm that you acknowledge and agree to this privacy policy as posted here. If you do not agree or feel fine with any part of this policy, you should not use the Site, the Service, and the Content and leave. We reserve the right to change including renew, amend, modify, or update this privacy policy from time to time or at any time, in our sole discretion, with or without notice, for any reason including reflecting both internal matters such as changes to our practices and operation, new services setup, or modified manner of management of the Site security, and external issues including compliance with new provisions of applicable laws or new regulatory obligations. The most recent updated date of the privacy policy can be found at the top second line of this web page. We promptly notify you of such changes by posting a new version of the privacy policy in this part of the Site. The new version applies to all users of the Site thereafter. We may or may not try to use other reasonable endeavors to notify you of such changes by email, text message, or mail. Changes to this policy take effect immediately upon posting the most current updated privacy policy with the new effective date. You need to review or consult the latest published version of the privacy policy periodically and frequently for any changes and ensure that you have read, understood, acknowledged, consented with, and agreed to the privacy policy, especially the newly changed items. In the event that you do not agree to the change of the privacy policy, you should simply stop using the Site, the Service, and the Content and leave. Your continuously accessing and using the Site, the Service, and the Content after we post and publish the changes to this privacy policy constitutes your acceptance and agreement to the posted new version of this privacy policy. Furthermore, your use of the Site, the Service, and the Content indicates and represents that you especially acknowledge, agree to, and consent with our continuous collection, use, transfer, disclosure or share of your information including personally identifiable information pursuant to applicable laws and in accordance with this privacy policy. For example, when you provide us with personally identifiable information to place an order, verify your credit card, complete a payment transaction, arrange for a shipping and delivery, or return a purchase, you consent to our collecting and using it for not only that specific reason but also a secondary business reason such as marketing. We may provide you with an opportunity to express consent or not consent.

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3. PERSONALLY IDENTIFIABLE INFORMATION COLLECTION

 

In order to provide and improve the Service and the Content as well as enhance your experiences that you expect from us, we need to collect your personally identifiable information. However, there is no need or necessity for us to collect every personal detail about you. We try to collect as minimally needed information regarding you as possible for business purposes only. We do not collect any Social Security Numbers. As we talk about your personally identifiable information in this privacy policy, we are mainly talking about the following information which we may not collect every one of them. While most of them mentioned below belong to personally identifiable information, some may not. First, demographic and contact information, which may include your full name and title, username, gender, voice print, date of birth, ethnicity, nationality, residence, marital status, household composition, telephone number, driver’s license number if permitted by law, email address, mailing address including city, state, province, country, postal code, or zip code, your educational background such as certificate, degree, or diploma, working background, employer, and business information. Second, internet usage data, which may include IP address, GPS or Wi-Fi location of the electronic device that you use such as computer, iPad, and iPhone, MAC address and identifier number, model and manufacturer, operating system and web browser type and version, IMEI number, performance issues of the electronic device you use to access the Site, as well as their location and time zone setting, date and time stamps, network and service provider, mobile application usage data, page response, and download times. Third, website usage data, which may include information regarding how you browse the Site, which individual web pages and specific products you have viewed, what those websites are before and after your accessing the Site, how long you spend on each web page, what item you have searched on the Site, or how you interact with the Site such as times and frequency of clicking and scrolling up or down. Fourth, order and payment information. At the time you make or attempt to make a purchase and place an order, we collect some information which may include your account number, order number, payment information such as card numbers with expiration date and CVV code, email address, phone number, billing address, shipping address, delivery address, delivery records, and the details of the products or services you have ordered, purchased, or requested. Fifth, online communication information, which may include any information you provide on the Site or a social media, and your information from a third party, such as statements, photos, audios, or videos that you upload or submit on the Site or other websites, as well as your marketing choices, for instance, whether and when you open and possibly read our marketing or promotional emails, and how you interact with our online advertisements. 

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Most of your personally identifiable information that we collect are those voluntarily provided by you in various contexts. We may obtain your information directly from you when you visit the Site and place an order or join in our service activities such as online consultation sign-up, account registration on the Site, consumer service contact, marketing communication, questionnaire or survey response, user communications, comment or opinion submission, product review on how our products are used or enjoyed, employment inquiry, or other online events, as well as while you share your information with us by email or mail, by phone, in person, on social media, post publicly available messages about us, or visit our stores, stands, trade show booth, events, or our other venues. In certain circumstances, it can be through an audio or video recorder, a mobile phone, or a security camera. For instance, with your oral agreement, we may record the conversations between our customer service employees and you. We may do this from time to time to monitor the quality of service and accuracy of information they give you, and to ensure that business requirements or instructions are followed. 

 

When you visit and view the Site or at the time you interact with us online, our cookies or other data tracking and collecting technologies may automatically collect data from your devices regarding your online behavior, activity, or security. For instance, the Wix platform, through which the Site is made available to you, automatically records your data through web browser and various cookies, such as 

‘_wixCIDX’ and ‘_wix_browser_sess’ are used for system monitoring/debugging, ‘svSession’ is used in connection with user login, ‘smSession’ is used to identify logged in site members, and ‘TS*’ is used for security and anti-fraud reasons.  Additionally, your information can also be indirectly collected from other resources, such as our related third parties, our retail partners, and other third party data providers to which you give your permission to share your information with.

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4. COOKIES AND OTHER DATA COLLECTION TECHNOLOGIES

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We may use cookies and other data collecting or tracking technologies to help us provide and improve the Service, tailor the Content, identify what in our business may interest and attract you, create targeted marketing, and enhance your experience with the Site. A cookie is known as an internet cookie, online cookie, or HTTP cookie. It is a small computer code script and data file placed or installed by a web server into the hard drive of a user’s computer or other internet devices, such as an iPhone and iPad, to collect, store, and analyze collected data regarding your browsing patterns, preference, and equipment when visiting a website holding on a web server. It usually has an anonymous unique identifier.

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Cookies and other similar digital data tracking or collecting technologies, such as Web Beacons (also known as pixels, tags, clear gifs, single-pixel gifs) which are used to record information about how you browse the Site, Log Files which track usage patterns occurring on the Site and collect data including your browser type, internet service provider, IP address, or date or time stamps, as well as Embedded Scripts, location-identifying technologies, device recognition technologies, in-app tracking methods, and the like (hereafter collectively, 'Cookies'), are widely used by commercial websites to collect data of customers or users as an ordinary and standard online business practice. Cookies usually collect internet usage data and websites usage data, such as the IP address, name of the internet access provider, number of people that come to visit the Site, pages visited, the date and time stamps and duration of visit, the number of visits, online traffic flow patterns of users from one page to another, whether web page or email was accessed or opened, and web page content was viewed or clicked, information about the stuff in your online shopping cart, and the like.

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Some Cookies in a user's computer will be automatically deleted when closing the browser. Others will persistently stay in the user's computer after visiting the website until they expire, or the user deletes them from cache. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

 

The purpose that we and third parties we do business with using cookies include: first, to enable and verify proper functions and features on the Site to facilitate online accessing, browsing, shopping, and using the Site and the Service, watching product and service-related videos, storing the items in the shopping cart for purchases, placing an order, fixing any technical issue through gathering, analyzing, enhancing the information relevant to the technical data that we collect, and conducting internal testing on what works best for you; second, to enable us to recognize you as a previous customer when you return to the Site, authenticate you if you are a previously registered user when you revisit the services, develop personalized web pages and online customer services according to over time visiting the Site and the Services, and improve and optimize the performance of the Site and the Service and your shopping experience; third, to remember your consumption choices you make, help understand your product preferences, study your internet browsing habits such as your past browsing and purchasing behavior and interests, generate statistics and analytics about how you access to the Site, browse and interact with the Site and use the Service, count the number of visit, collect information about how you use the Site, what pages you have visited, find out which pages you see most often, and which areas of a web page you spent relatively more time looking at, or what on the Site and the Services you are attracted the most, so as to make the Site and the Service more responsive to your tastes and needs; fourth, to improve the structure, features, accessibility, and usability of the Site, tailor the Services, create your targeted and customized advertising and marketing promotions which are more relevant to you instead of something you are not interested in, and ensure the security of your online access and transaction. In addition, Cookies can also be used to collect technical data to measure, understand, and determine whether our marketing, advertising and promotional activities are effective. For more information about Cookies, you may need to consult software professionals.

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5. PURPOSES FOR COLLECTING PERSONAL INFORMATION

 

As permitted by applicable law and in accordance with this privacy policy, we may collect personally identifiable information to pursue our legitimate business interests for the following specific purposes: providing, improving, optimizing the Site and the Services and your overall experiences, such as by customizing the way that you use the Site and engage with us; helping business and commercial research and development by generating analytics about how you browse and interact with the Site; conducting targeted marketing and tailored advertising activities; abiding by laws, regulations, policies, agreements, safety and security rules or procedures; complying with our legal obligations, and protecting legal interests, meeting legal requirements if requesting for your information by a court, law enforcement agency, or regulatory body; assisting in our dispute investigation and resolution; and satisfying accounting and reporting obligations, keeping business records.

 

In the event of our business merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of partial or complete assets, all or part of our collected information may be given to the new business entity or owner and governed by the privacy policy of the new business entity. This cannot be construed or considered to sell your information. You should be aware of the privacy policy of the new business entity as well.

 

With your permission, we may send you emails of our marketing and promotional communications, advertisements, major changes to our policies, the Terms and Conditions, and any other issues about which we would like to inform you. 

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We keep you informed and updated about our latest product announcements, new product trials, special offers, business opportunities, upcoming events, and the like., as long as you want to receive communications from us. We may do this in various ways such as post, text message, e-mail, mail, telephone, or social media platforms. Based on your profile and statistical analysis of your information, we may find out which marketing and promotional communications and advertisements from us are the most relevant to you and of your best interest so as to provide you with targeted and meaningful details.

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6. PERSONALLY IDENTIFIABLE INFORMATION SHARING AND USING 

 

We honor our commitment to protect your privacy. For personally identifiable information, we share or disclose it when you ask us to do so with your specific consent. We do not share or disclose personally identifiable information to the public or irrelevant third parties. We may share limited personally identifiable information internally within our team who needs your personally identifiable information to provide the Service for your purchasing, shopping, promoting, or marketing. For example, our IT support staff needs your personally identifiable information to create and maintain your account in the Site; our customer service staff needs personally identifiable information to communicate with you; and our warehouse staff needs personally identifiable information to process payment, arrange shipping, provide invoices, and order confirmations. 

 

We make sure that access to your personally identifiable information is limited to those of our staff who need it to carry out his or her work, and that they all understand how and why we must protect your personally identifiable information. We may disclose your personally identifiable information if we are required by law or regulations to do so, or we need it to solve the problem when you violate the Terms and Conditions and result in significant damage. We may share your personally identifiable information in the context of judiciary proceedings or in response to a legal process, court order, search warrant, subpoena, or other lawful requests, and disclose your personally identifiable information, such as IP address, to judiciary authorities and public authorities such as law enforcement agencies to detect and prevent risks or criminal activities such as fraud, or comply with requirements of national, state, provincial or local laws and regulations and protect our rights. We do not sell any collected information about you to any person, institutes, or organizations. We work hard to keep your information safe and secure.

 

Subject to information protection, as outlined in this privacy policy and permitted by applicable laws, we may share limited personally identifiable information, such as, some of your contact details, information about the transaction that you share with us, and certain information from your online interactions such as the IP address of your device, to related third party service providers who are only allowed to have access to your personally identifiable information they need to perform those services. They agree to keep your personally identifiable information confidential and must not use it beyond our instruction. For example, 

we need to share details of your order and delivery request with our mailing, shipping, delivery, or logistics service providers in order to deliver products to you; we may share personally identifiable information with marketing, advertising, and communications companies or agencies, social media, or web platforms to assess effectiveness of our marketing and advertising activities and send you more relevant and interesting messages such as targeted advertisement of our products; and we especially need to share your personally identifiable information to bank or credit card companies to process your payment. Among our payment methods, we may use a third-party e-commerce payment partner. Wix offers over 70 leading online payment providers for you to choose from, including Wix Payments, PayPal, Square and Stripe, so we are able to complete your purchase transaction through the Site. Please refer to their privacy policies before you decide to use their services to pay online. If you choose to pay through Wix Payments, Wix will standardly encrypt your credit card information and other transaction data and store them on a secure server behind a firewall, until your transaction and purchase are processed and completed. After that, the stored information will be deleted automatically. The third parties that we share your information with to help us use your information also include Google.com. We use Google Analytics to help us understand how you use the Site. To make you aware about how Google uses your personally identifiable information, visit Google privacy policy (https://www.google.com/intl/en/policies/privacy).  If you want to opt-out of Google Analytics, you can follow the instructions in the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). Other related third-party service providers and business partners include but not limited to: IT technologies service providers and internet security services; online payment and fraud prevention service providers; providers of services related to some enhanced online features; professional advisors such as skin, hair, and/or nail cosmetic and healthcare professionals; business transaction and financial participants; product distribution partners who help us to sell our products in foreign countries; customer care services who help us to provide services and responses to you; external auditors, service analysts, and advisers; and insurance agencies. Again, if you interact with a third party, which is not directly related to us, they will be independently responsible for the information that you provide and you should read and determine if you agree with their privacy policy.

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7. PERSONALLY IDENTIFIABLE 

INFORMATION PROTECTION AND RETENTION

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The safety and security of your personally identifiable information is very important to us. We strive to make efforts with high level of precautions and reasonable safeguards and follow the generally accepted standards and the best practices of the cosmetic and skincare industry to ensure that personally identifiable information we collect and maintain is protected against unauthorized access, alteration, destruction, disclosure, loss, or misuse. We use appropriate technical measures, including encryption when transmitting online banking information, to provide security and protect personally identifiable information. We use organizational strategies, including access controls to restrict and manage the way in which your personally identifiable information is processed, managed, and handled, to protect your privacy. For example, personally identifiable information can only be accessed by staff involved in the business service and product purchase in our organization, or our third-party service provider who require such access only for our business related purpose or other purposes as permitted or required by the applicable law. We adequately train our staff in the field of protecting your personally identifiable information. 

 

The safety and security of personally identifiable information also depends on you. It is your responsibility to protect personally identifiable information. We urge you to take measures to safely keep your username and password as well as other authentication information used to access the Service. Do not share them with anyone else. Please log out of your account after each visit to the Site. Should you find any unauthorized use of your account, please let us know immediately. We may request you to verify and confirm your identity before sharing your personally identifiable information with us. 

 

Your personally identifiable information or data are processed mainly by electronic method and in limited operations by paper. We do everything we can to keep the Site and our IT systems secure. Despite all these efforts, there is no absolute warrant that your personally identifiable information will not be unauthorized accessed, altered, disclosed, destructed, destroyed, modified, or unlawfully or improperly used by transmission over the internet or with breach of our electronic security system. Because of the nature of the internet and electronic devices, no data transmission over the internet is absolutely secure, an electronic data storage system cannot be completely safe, and any information in a computer system or transferring online can potentially be accessed, intercepted, collected, or used by those other than the intended recipients. Before an absolute safety method of online activity is invented and becomes available, we are not able to promise and warrant that any personally identifiable information will be perfectly safe in a computer system, online, or from intrusion by internet hackers or others. We are unable to assume responsibility for anyone breaking the law. Therefore, by using the services, you signify and confirm that you understand and agree to take the risks yourself. In case we do suffer from a security breach which compromises our protection of your personally identifiable information, we notify you as soon as possible. We will delete your personally identifiable information if you request, or we no longer need it for the original purposes when it is collected. Data retention period or the length of time that your personally identifiable information is stored and maintained varies depending on whether we believe you are still our customer and possibly come back to use the Site, the Service, or the Content, or we are required by applicable law to maintain it for our records. At least we will keep it till the expiration date of the products that you purchase.

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8. THIRD-PARTY WEBSITES

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The Site may contain hyperlinks to other websites, which are independent from us and not owned, operated, or controlled over by us. We have no knowledge or any control regarding the privacy practices of third-party websites and are not responsible for their collecting and using your personally identifiable information. Our privacy policy does not apply to any third-party websites. As you click on a hyperlink, it might direct you away from the Site. Then, you leave the Site and enter a third-party website. We encourage you to carefully read or review that website’s privacy policy to make sure that you agree with how your personally identifiable information is being collected, processed, used, shared, disclosed, and protected before you use the third party websites or submitting any personal identifiable information to them. The privacy practice of third-party websites is outside our control. Their privacy policies could be significantly different from ours. We are not able to endorse or make any representations about privacy practice of third-party websites. Therefore, we do not have responsibility with respect to any information you provided on any third-party website, anything regarding their privacy practices or information protection, as well as any activities undertaken on any third-party websites.

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9. INFORMATION OF CHILDREN AND MINORS

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There is an age restriction for using the Site as described in the Terms and Conditions. The Site, the Content, and the Services are directed at a general customer but not intended to be used for minors, i.e., individuals under the age of full legal responsibility. By using the Site, you represent that you are at the age of maturity and consent that we collect your information for aforementioned purposes. While our business currently focuses on foreign countries, we may or may not sell the Service in the United States domestic market in the future. In the United States, minor means younger than 18 years old for most states, 19 years old for the State of Alabama and the State of Nebraska, or 21 years old for the state of Mississippi. Therefore, we do not collect any information from minors or children as defined by the U.S. Children’s Online Privacy Protection Act as well as any information not permitted by the U.S. Children’s Online Privacy Protection Act. If we find that we have unknowingly or accidentally obtained any information especially personal identifiable information from or about a minor or we have collected information not permitted by the U.S. Children’s Online Privacy Protection Act or any other applicable laws, we will delete that information and remove all relevant data. If you become aware or believe that a minor has disclosed personally identifiable information to us, please contact us as soon as possible. We will inform the minor that he or she cannot use the Site, the Content, and the Service and the reason for it, and then completely delete all of his or her information.

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10. YOUR CHOICES AND CONTROLS

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You have the right to decline providing your personally identifiable information. In this situation, we may have difficult or not be able to provide certain services appropriately. For example, without your email address, we are not able to let you know your order status. 

 

After providing your personally identifiable information, you have the right to request your personally identifiable information be corrected, updated, amended, or partially erased to ensure it is accurate or be shared to reflect your preferences. If you would like to exercise this right, please contact us. Before acting on these requests, we may need to verify or confirm your identity for your information protection. We will try to comply with your requests in a reasonably timely manner. We may not be able to respond to your request or provide you with personally identifiable information if we are not able to verify your identity. You can also choose to remove or delete all your personally identifiable information by closing your account. Logging onto your account on the Site and changing your account status to Close. If you are not able to do so on your account page, please contact us through the contact information below. You have the right to ask us to change the way that we contact you as well as limit, restrict, or stop using your personally identifiable information for certain purposes. You may do so on your account page by logging into your online account and updating your preferences. You may be able to adjust or modify your specific browser settings to stop accepting Cookies from the Site or any other website you visit by following the instructions of your browser’s settings or when receiving a notice of a new Cookie. 

 

The opt-out will apply only to the browser that you are using when you elect to opt out of cookies. Not accepting cookies may result in some functionality of the Site and the Services not working appropriately or you may not be able to take full advantage of all features of the Site and the Service. If, after you opt-in, you change your mind, you may withdraw your consent for us to continue collection, use or disclosure of your personally identifiable information, simply contact us. In addition, for more information about how to disable Cookies, you may need to consult software professionals.

 

If your internet browser has the Do Not Track feature and you set it on, the browser can send out Do Not Track signals that indicate that you do not want your online activity to be tracked and the data to be collected. If the Site receives a 'Do Not Track' signal from your browser, at present, like many other websites and applications, the Site does not respond and takes any action to alter data collection of the Site for technical or other reasons. The Site may continue to collect information regarding your online activity during your visit to the Site and even when you are with another website. Also, we tend not to track customers over a period of time and across third party websites and do not respond to these signals. 

 

We may send you marketing and promotional communication emails. You have the opportunity to opt in and the right to opt out. To opt-out from receiving those emails, you may click on the unsubscribe button at the bottom section of the email you receive. We may need up to two weeks from when the request is received to complete the removal. You may receive a text message to confirm that you have unsubscribed. We may also choose a text message to send you our marketing and promotional communication. You can follow the instructions provided in the text message and text back “STOP” to opt out. If you opt out, non-marketing communications such as those about your account and order may still be sent to you.

 

The rights in relation to your personally identifiable information mentioned above may not always apply due to possible technical or other reasons and there are certain exceptions to them. If you would like to partially or completely manipulate the personally identifiable information we hold about you or simply want to have a discussion regarding your personally identifiable information, please contact us.

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11. NOTICE FOR RESIDENTS OF EUROPEAN UNION AND CERTAIN STATES IN THE UNITED STATES

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Many European Union countries and some states in the United States may have special laws regarding customer privacy. Currently we are not marketing in those areas and have no offices or branches or have not yet established our business channels there. In the future, we may expand our business and be able to sell our products and provide services there. We will completely comply with any of their applicable laws with respect for the personally identifiable information. If you are an eligible resident in those areas, you may need to contact us by mail to learn more about our privacy practice. 

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12. INTERNATIONAL TRANSFER, STORAGE, AND HANDLING OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

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The Site, the Service, and the Content are intended for markets outside the United States at present. We make our business available in foreign countries through the Site as well as international and foreign country distributors and retailers. 

 

We hope you can conveniently find our products in your local retail store or our brand specialty store in your area. When you purchase our products outside of the United States, please carefully read the local distributors' and retailers' privacy policies and applicable laws before providing your personally identifiable information which will be subject to their privacy policies and their local applicable laws. Applicable laws regarding personally identifiable information use and protection can significantly vary from country to country or state to state. Some countries may not provide an adequate level of information protection or have only limited safeguard set forth by applicable information  protection laws.

 

Our related third parties or companies may collect personally identifiable information from you in the country in which you purchased the Service.  Personally identifiable information may need to be shared among our international business partners and our distributors. Personally identifiable information may also be automatically collected and transferred to us, located in the United States, for processing. The transfer, storage, and handling of your personally identifiable information is governed by this privacy policy. We, and those third parties which share your personally identifiable information with us, may host, store, or handle that information in your local country or in the United States. You authorize these transfers, storage, or handling to us. We will make sure that any transfers of your personally identifiable information from your country to the United States comply with personally identifiable information protection and privacy laws which apply to us. If you do not want your personally identifiable information transferred to, processed, or maintained outside of your country, you should stop using the service or purchasing products on the Site or from local retailers and distributors.

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13. CONTACTING US FOR QUESTIONS

 

If you or a third party designed or authorized to act on your behalf have any questions, concerns, comments, complaints, or issues regarding this privacy policy, or you just want to have more information about our privacy practices, please contact us by sending an email to service@laurelmanhattan.com or by writing a letter to the address below.

City Dermatology, LLC, 

Attn: Privacy Policy, 

13623 Baltimore Ave, 

Laurel, MD 20707